Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighborhood where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.
This is a unique opportunity for a support worker that is passionate about creating a positive environment for vulnerable adults in a step down service.Our customers have complex forensic mental health issues and require a level of advice and support that will help them ultimately achieve independent living.There will be a requirement on occasion to support 3 customers at a local service and requires lone work, but with full support from an experienced manager.
You are the customer’s key contact and your interaction will positively affect their wellbeing and involvement in the community.You will be looked to to encourage them to have social involvement and undertake daily activities.
You will need to be prepared to be flexible and work a 24 / 7 rota. These are Day – 8am to 4pm, Late – 2pm to 10pm Plus a sleep in approximately once per week which 4pm to 11pm s/in 7.30am to 3.30pm.Additional payments are made for sleep ins.
What you`ll need to succeed
As this is a lone working role experience in a similar role is essential and any experience of supporting vulnerable adults with mental ill health would be an advantage. Key is your ability to listen to others and motivate others.
You also need to be able to demonstrate a passion to deliver excellent service to vulnerable adults in a dignified manner. You will need to be able to work independently and have the confidence to deal with customers that may act in an unpredictable manner.
To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made. A new check will be completed every three years.
What you'll get in return
You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills.
We offer excellent benefits, including:
28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
Matched contribution pension scheme (up to 9%)
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes and season ticket loans
Life assurance scheme
Paid volunteer days
Plus lots of voluntary benefits including cash back and discounts from high street names
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations
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